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Focused Microsoft CX Expertise

Unify your global voice and customer experience inside Microsoft with the expertise, automation and AI that make communications simple, secure and reliable.

Talk to an Expert
Get inspired with our Success Stories

Trusted by enterprises in 80+ countries

Microsoft Solutions Partner.
Operator Connect.
GCC & GCCH Certified.

30 years connecting
businesses globally

Focused
Microsoft CX
Expertise

Unify your global voice and customer experience inside Microsoft with the expertise, automation and AI that makes communications simple, secure and reliable.

Talk to an expert
Get inspired with our success stories

Trusted by enterprises in 80+ countries

Microsoft
Solutions Partner

We’re the only voice and CX Microsoft partner able to deliver globally, including full migration support and AI-powered insights.

30 years connecting
businesses globally

We have the experience, technical skills, and capabilities to provide global support across every major region.

Operator Connect,
GCC & GCCH Automated Deployment

We're Operator Connect certified across 38 countries, and Microsoft GCC and GCC High ready for secure environments.

Solutions built for global, Microsoft‑driven organizations

Aura helps global enterprises simplify, modernize and unify their communications by bringing voice, collaboration and customer experience together inside Microsoft.

We combine deep technical expertise with a high‑touch, human partnership – delivering a modern communications foundation that’s intelligent, scalable and built for confidence.

Why Aura?

A smarter path to communications
and CX transformation

Microsoft Teams Phone & Global Calling

Enterprise-grade calling inside Microsoft Teams, delivered in 80+ countries with full migration support, intelligent automation, and ongoing optimization.

Microsoft Customer Experience (CX)

Modernize customer interactions with Teams-aligned contact center solutions, AI insights, omni-channel routing, and integrated workflows.

Aura Connect Automation Platform

Automate provisioning, routing, number management, and analytics with a single, intuitive platform designed for Microsoft-first enterprises.

Integration & Migration Services

Connect existing platforms such as contact center, legacy systems, and analog, to gradually transition to a Microsoft environment, without disruption.

What we deliver

Global communications

Unify carriers, regions, and platforms into one streamlined global environment, giving your teams consistency, clarity, and control across every location.

Microsoft-native integration

Bring voice, collaboration, and customer experience together inside Microsoft - strengthening security, compliance, adoption, and readiness for AI.

Expert partnership

Work with a partner who brings exceptional depth across telephony, Microsoft, cloud, and global operations. We guide your teams through every step with clarity, care, and a mission‑critical mindset.

Intelligent automation & AI

Reduce manual work, improve visibility, and enhance reliability with intelligent automation and AI‑powered insights, inside Aura Connect.

Aura is built for enterprises that:

Operate globally or across multiple regions

Are transitioning from PBX, cloud voice, or hybrid setups

Are pursuing CX modernization or AI-enabled operations

Are adopting or expanding Microsoft 365

Need a simpler, more reliable communications environment

Require enterprise-grade consistency across countries

If this sounds like you, we are the partner that brings clarity – and confidence – to every stage of your journey.​

Get in touch

AI that makes communications smarter - not more complex

We bring practical, outcome-driven AI to voice and customer experience to improve performance and outcomes.

Real-time quality analytics

Automated insights & performance summaries

Intelligent routing

Predictive optimization across your communications footprint

Microsoft-first communications. Without compromise.

Unify your global voice and customer experience inside Microsoft with the expertise, automation and AI that makes communications simple, secure and reliable.

Talk to an expert
Get inspired with our success stories
Get inspired with our success stories

Trusted by enterprises in 80+ countries

Microsoft
Solutions Partner

30 years connecting
businesses globally

Operator Connect,
GCC & GCCH Ready.
Automated Deployment

Microsoft Solutions Partner

30 years connecting businesses globally

Operator Connect Certified. GCC & GCCH Ready

What Aura does

One partner across communications, CX and AI

Move from fragmented to connected experience.

Microsoft Teams Phone

Deploy and manage Teams Phone, Operator Connect and Direct Routing in 80+ countries.

Customer Experience

Modernize customer interactions with Microsoft-native contact centers, AI insights and intelligent routing on Azure.

AI
& Automation

Apply Copilot, virtual agents, conversational AI and analytics to practical business use cases.

Hybrid & Mission-Critical

Integrate and support on-premises platforms, DECT and devices while modernizing at the right pace.

Global Managed Services

Get integration, adoption, support and continuous optimization from one accountable global team.

What makes Aura different

One connected experience

Aura combines technology, services and global delivery to simplify communications, CX and AI across the complete lifecycle.

Our Platform

Aura Connect

One platform for voice, PSTN, numbering, routing, automation and analytics. Simplify suppliers, connect Microsoft and existing systems, and manage communications with greater visibility and control.

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Our Framework

Aura One

Strategy, integration, adoption, managed services and continuous optimization in one connected journey. One accountable team from planning through deployment, support and improvement.

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Our Capabilities

Aura Global

Unify carriers, regions and platforms into one streamlined global environment. Local expertise combined with global standards, wherever you operate.

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Built for complex global environments

Proven Where Communications Matter Most

Aura gives global enterprises the expertise, reach and accountability to modernize communications with confidence.

From Microsoft Teams Phone and global voice to CX, AI and mission-critical communications, we help organizations simplify complex environments, protect what works and move forward with greater control.

Microsoft-Certified Expertise

Microsoft Operator Connect certified, with GCC and GCC High ready for secure and regulated communications environments.

30+ Years of Expertise

Deep experience across enterprise voice, Microsoft, customer experience, AI and communications modernization.

One Accountable Partner

One team across strategy, integration, migration, adoption, managed services and continuous optimization.

Automation-Led Delivery

Aura Connect helps accelerate deployment, reduce manual effort and improve consistency across global communications.

Aura is built for enterprises that:

Operate globally or across multiple regions

Are transitioning from PBX, cloud voice, or hybrid setups

Are pursuing CX modernization or AI-enabled operations

Are adopting or expanding Microsoft 365

Need a simpler, more reliable communications environment

Require enterprise-grade consistency across countries

If this sounds like you, we are the partner that brings clarity – and confidence – to every stage of your journey.​

Get in touch

Practical ai

AI that makes communications smarter, not more complex

We bring practical, outcome-driven AI to voice and customer experience to improve performance and outcomes.

Real-time quality analytics

Automated insights & performance summaries​

Intelligent routing​

Predictive optimization across your communications footprint​

Why Microsoft first?

Aura’s Microsoft-first, not Microsoft-only approach helps you build around Microsoft Teams while connecting the platforms, services and systems your business still depends on.

As a certified Operator Connect and Microsoft Solutions Partner, Aura integrates voice and CX into your Microsoft Teams environment, enabling you to evolve at your own pace and realize the benefits of Microsoft, without disruption.

Built-in security and compliance

Enterprise-grade security and compliance within Microsoft Azure.

Phones, CX and legacy

Unify your solutions under one roof, with Aura and Aura Connect.

AI & automation ready

AI-powered insights and automation ready to deploy.

Why Aura?

Exceptional expertise

Deep telephony, Microsoft, CX and global operational knowledge - applied to your unique environment.

High‑touch, human partnership

A team that doesn’t just deploy technology, but works with you closely, communicates clearly and makes the complex feel manageable.

Mission‑critical mindset

We treat every communications environment as essential.

Proven global scale

Consistent delivery across 80+ countries, one contract and one support model.

More about us

Microsoft
Solutions Partner

We enable voice and CX Microsoft globally, including full migration support and AI-powered insights.

30 years connecting
businesses globally

We have the experience, technical skills, and capabilities to provide global support across every major region.

Operator Connect,
GCC & GCCH ready

We're Operator Connect certified across 38 countries, and Microsoft GCC and GCC High ready for secure environments.

Modernize Without Compromise

Whether you are simplifying global voice, expanding Microsoft Teams, transforming customer experience or preparing for AI, Aura helps you create a practical path forward.

One partner. One experience. One journey.