

Deciding Between UCaaS & CCaaS for Your Organization
If you’re looking for a cloud-based solution that facilitates multi-channel communication, UCaaS and CCaaS are two of the main options. But what’s the difference? And
Aura is a global communications service provider. We support our customers with their collaboration tool, regardless of vendor, the country or if they’re on the cloud, a data center or on-premises, all under one roof – globally.
We have more than 30 years of experience in the unified communications industry and thousands of happy customers, we are confident we can help you simplify your communications.
covering your end-to-end communications estate
to mediate across vendors, engineers, departments
in the currency of your choice
globally, bringing consistency to your service across sites and countries
Customer engagement and crystal clear voice network are key to captivating your guests. We support hotels keep the conversation flowing whilst capitalising on its technology.
CX, automation and BI can give you the edge in an increasingly competitive market. Our experts can guide you on how to optimise your existing tools and win more market share.
Our global manufacturer customers trust us to prevent unexpected downtime in their factories and offices with our bespoke local support, anywhere in the world.
We support some of the largest health & pharmaceuticals companies in the world, helping them to capitalise on digital opportunities without compromising confidentiality, integrity or accessibility.
We help FTSE financial organisations stay at the forefront of their industry with the most ground-breaking yet robust solutions, continually taking digital to the next level.
If you’re looking for a cloud-based solution that facilitates multi-channel communication, UCaaS and CCaaS are two of the main options. But what’s the difference? And
Avaya has announced a new update to its AI Virtual Agent platform, called Avaya AI Virtual Agent Enhanced. It offers expanded conversational AI capability. But
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If you want to make and receive calls through Microsoft Teams, Direct Routing and Operator Connect are two of the options available. The question is
If you’re looking for a simple, cost-effective, and scalable way to connect your phone system to Microsoft Teams, then Microsoft Operator Connect is a great
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