Tackling the Fallout of a Microsoft Teams Move

Complications include legacy technology, separate voice calling systems, remote locations and more! In this post, we’ll look at some of those challenges in a little more detail – and how you can overcome them.

Countless organizations have moved from on-premises infrastructure to cloud collaboration solutions like Microsoft Teams over the past few years. Having done so, you’ve probably realized that’s it’s not quite as simple as picking up and dropping your entire estate into a flexible, fluffy cloud.

Whether it’s due to critical on-premises assets, remote locations, tricky phone systems or complex inherited estates, it can be difficult to achieve a full cloud collaboration environment. Here are five key considerations…

1.    Remote or heavily regulated locations

Non-standard buildings or remotely located sites make access and deployment difficult to achieve. Quite often, non-traditional internet access methods are required, such as satellite. Additionally, heavily regulated sites typically require specialist knowledge and certain accreditations to be in place, before access can be granted to install new technology.

2.    Legacy technology like DECT and fax

Although they’re seen as legacy by many businesses, technologies such as fax and DECT are still vital within certain industries. Microsoft Teams can’t support these, meaning that an alternative solution is needed. But it also needs to integrate with new technology to ensure one seamless experience.

3.    A mixture of isolated on-premises and cloud systems

You’ve started your transformation to the cloud. But transitioning takes time. While you move, you need to ensure that your on-premises and cloud applications don’t become siloed under two different umbrellas. Ensuring integration along the way is key.

4.    Critical applications that seem too risky to migrate

Because it’s critical to the success of your business, your contact center needs to be up and running continuously. There is a fear that moving this to cloud will cause too much disruption and negatively impact your business. Organizations have to find a way to ensure this continuity of service.

5.    Microsoft Teams with separate voice calling systems

You’ve switched to Microsoft Teams as your complete collaboration tool. But voice is siloed, despite being so important. That doesn’t make logistical sense. Voice calling from the same platform gives employees one holistic experience, simplifies management and improves reporting.

The good news is, there’s a way to overcome all of the challenges faced in the Microsoft Teams aftermath. At Aura, we provide:

• Specialist support for remote or heavily regulated locations
• Bespoke solutions to integrate legacy and new technology
• A unified approach so you can transition at your own pace without losing crucial functionality
• Voice in Teams with global support

Want to find out more? Simply contact our team today.