As with every Aura Alliance Partner Conference, 2019’s event in Amsterdam was full of exciting developments. None more so than the launch of InsightLive, which is now available to our customers across the globe!
Part of our Transformation portfolio, InsightLive offers real-time monitoring and reporting so businesses can measure the performance of their IT investments across every major provider.
Measuring and monitoring with InsightLive
With the amount of money modern enterprises invest in technology, it’s hugely valuable to be able to assess its performance. That’s exactly what InsightLive offers. It makes technology accountable, with data-driven evidence of how investments are benefitting your business – in other words, the return on investment.
Whether it’s adoption and migration or contact centre performance, InsightLive allows you to:
- Monitor and analyse performance with intuitive, user-driven data that is easy to understand
- Demonstrate value, showing how technology is improving performance and efficiencies
- Minimise the risk of making uninformed decisions on your technology investments
- Save money by identifying redundant or under-utilised technologies that you’re still paying for
- Optimise business experience with actionable insights based on the latest data
Most important of all, InsightLive is agnostic. Whether it’s down to mergers, combining best-of-breed solutions or just upgrading legacy technologies, so many businesses now work with multiple vendors to achieve their optimum environment.
Fortunately, InsightLive is easy to deploy for all major technologies, providing a single view that integrates all data sets. There’s nothing stopping you managing users, customer experience and costs on Cisco, Microsoft, Avaya and more – in real time, all in one place.
Find out more
Above all else, InsightLive helps businesses understand, anticipate and demonstrate how their technology is working. That could be invaluable to your ongoing transformation.
If you want to find out more about how InsightLive can help your business get the most out of its investments, feel free to get in touch with our team.