Aura first-class support to help global food manufacturer

A global food and beverage manufacturer was struggling with a large, poorly-managed telephony estate. Aura took the reins on the global company estate, providing proactive support across USA, Canada, EMEA, Asia Pacific, Brazil and Puerto Rico.

Exceptional support saves a USA bank deal

A US regional bank was experiencing interrupted – and even – dropped trade calls, caused by inadequate levels of support from its existing provider. Leading to a substantial loss of earnings and trust. Entering Aura…

Direct Routing vs Operator Connect – Which is Best for You?

Smiling businesswoman with laptop and headset for video call

If you want to make and receive calls through Microsoft Teams, Direct Routing and Operator Connect are two of the options available. The question is – which is best for you?

There are many factors to consider, such as legacy integration, deployment speed and cost. In this article, we’ll help you decide which route is ideal for your organization by outlining both options and the key differences.

A global agricultural company merged 32 sites into one thanks to Aura

A leading developer of advanced plant genetics faced the task of harmonizing 32 disparate systems and infrastructure in 25 countries. Aura stepped in to provide a seamless migration, offering new Avaya solutions, comprehensive support, full-hand migration services and maintenance.

Aura Alliance takes Nectar Partnership to Highest Level

[vc_row][vc_column][vc_column_text]At Aura Alliance, we’re dedicated to providing bespoke multi-vendor solutions to businesses across the globe. A key part of this mission is having the tools and resources to monitor the performance of different technologies. This is why Nectar Services Corp, a leading provider of proactive UC network monitoring and performance management software, has been one […]