[vc_row][vc_column][vc_column_text]At our 2017 annual partner conference in Miami, we announced that Aura Alliance is shifting to an open, multi-vendor global alliance. Two years has passed. So, other than a glossy new logo, what has changed exactly? In truth, a lot. Read on to discover the changes we’ve made to transform our services for customers and […]
[vc_row][vc_column][vc_column_text]Two of telecommunications’ biggest names are on the verge of a colossal merger, according to the Wall Street Journal. Reports at the end of April suggest that Mitel are in talks with Avaya, offering between $2.2 to 2.4 billion for the rival company. In doing so, they would bring together the resources, capabilities and global […]
Aura Alliance has grown massively to adapt to the changing needs of multi-national businesses and lead the way in global unified communications. It’s time our branding reflected that. Welcome to the new, exciting chapter of the Aura Alliance…
The Aura Alliance has taken a major step forward on the journey to becoming a global, multi-vendor alliance, acquiring the Unified Communications Alliance (UCA). We discuss the acquisition and how it will benefit end users worldwide.
At the 2017 annual partner conference in Miami, the Aura Alliance announced the beginning of a transition into an open, multi-vendor global alliance. We look at the changes, 3-year strategy and how it will benefit both partners and end-users.
Aura Alliance partners from across the world met in November for the annual Partner Conference. Held in Miami from the 6th to 8th of November, the conference had its fair share of big news – none more so than a major announcement from Avaya themselves. Read on for more about the conference and what it had in store for Aura Alliance partners and clients.
Aura Alliance iDASH Delivers First Mobile App for Monitoring Avaya Contact Centre on iOS and Android
[vc_row][vc_column][vc_column_text] Announced at the Aura Alliance Global Conference in November, the latest version of iDASH, the mobile monitoring application for Avaya CMS Contact Centre, is now available with an enhanced feature set and operability across both iOS and Android platforms. By addressing the Android user base, iDASH meets an important requirement from contact centre […]
Pioneering member of the Aura Alliance, Telecraft E-Solutions PVT. Ltd. has won the award for Partner of the Year – India at the recent Avaya Partner Forum 2016, a two-day event celebrating the role of Avaya Connect channel partners, hosted at Atlantis the Palm, Dubai. The event was attended by More than 2,000 Avaya […]
One of the USA’s largest pharmaceutical companies has awarded the Aura Alliance a major contract only weeks after the provider of Avaya global support services secured its biggest contract to date. This latest win extends a series of successes that coincide with the expansion of services and resources by the Alliance over the past 12 […]
The Aura Alliance, an independent provider of global deployment and support services for Avaya communications, today confirmed contractual agreement with Zurich Insurance Group, one of the world’s largest insurance companies turning over £35 billion. The five-year contract involves technical support for the insurer’s Avaya telecommunications estate covering 170 countries. The contract, won in partnership […]