Deciding Between UCaaS & CCaaS for Your Organization If you’re looking for a cloud-based solution that facilitates multi-channel communication, UCaaS and CCaaS are two of the Read More >
Introducing Avaya AI Virtual Agent Enhanced Avaya has announced a new update to its AI Virtual Agent platform, called Avaya AI Virtual Agent Enhanced. Read More >
Deciding Between UCaaS & CCaaS for Your Organization If you’re looking for a cloud-based solution that facilitates multi-channel communication, UCaaS and CCaaS are two of the main options. But what’s the difference? And how do you choose between them to get the best option for your organization? Read on as we define both solutions in clear terms and discuss which is right for you. Read More >
Introducing Avaya AI Virtual Agent Enhanced Avaya has announced a new update to its AI Virtual Agent platform, called Avaya AI Virtual Agent Enhanced. It offers expanded conversational AI capability. But what does that mean for your organisation? And how can it be used to improve productivity and the customer experience? Read on as we take a closer look… Read More >
