[vc_row equal_height=”yes” content_placement=”middle” bg_type=”bg_color” css=”.vc_custom_1655375619174{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” bg_color_value=”#56bbab”][vc_column el_class=”center” css=”.vc_custom_1592470780684{padding-right: 20% !important;padding-left: 20% !important;}”][boc_spacing height=”80px”][boc_heading html_element=”h1″ alignment=”center” color=”#ffffff” font_size=”40px”]Customer Experience[/boc_heading][boc_heading html_element=”h3″ alignment=”center” color=”#ffffff” font_weight=”f500″ font_size=”22px”]Start conversations from multiple touchpoints and deliver the personalised experience your customers expect. Give your team the tools to make every moment count. Cloud contact center solutions deliver a single interface for all customer interactions, integrating your customer-facing applications easily and effortlessly.[/boc_heading][boc_spacing height=”120px”][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”80px” css_classes=”mobile_h20″][/vc_column][/vc_row][vc_row gap=”35″ content_placement=”top”][vc_column][vc_row_inner][vc_column_inner][boc_heading alignment=”center” color=”#0d1928″ responsive_font_size=”text_30_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” margin_bot=”0px” font_size=”30px”]Create fluid customer conversations[/boc_heading][boc_heading html_element=”h3″ alignment=”center” color=”#7a7a7a” font_line_height=”1.5em” font_weight=”regular_weight” font_letter_spacing=”0em” margin_bot=”0px” font_size=”15px”]Across digital and voice channels[/boc_heading][/vc_column_inner][/vc_row_inner][boc_spacing height=”80px” css_classes=”mobile_h20″][vc_row_inner content_placement=”top” gap=”30″][vc_column_inner width=”1/3″][vc_single_image image=”7162″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]Easy to deploy, Easy to use[/boc_heading][vc_column_text]
An intuitive interface enables fast account setup and seamless integration with existing systems. No complicated training needed.
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”7141″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]Instantly Omnichannel[/boc_heading][vc_column_text]
Build stronger relationships by connecting your contact center agents with customers on their channel of choice.
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”7530″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]Integrate with anything[/boc_heading][vc_column_text]
Integrate any CRM, WFO, WFM or custom app to manage any customer interaction with open APIs.
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing height=”80px” css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#333333″ font_size=”25px”]Resilient. Compliant.[/boc_heading][vc_column_text]Our solutions meet and exceed global security standards. Backed by key industry certifications for regulatory compliance, you can trust that customer and business data remains private — no matter your industry or location.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”7199″ img_size=”full” css=”.vc_custom_1603185444256{padding-left: 15% !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][vc_single_image image=”7201″ img_size=”full” css=”.vc_custom_1603185448965{padding-right: 15% !important;}”][/vc_column_inner][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#333333″ font_size=”25px”]Manage your people and systems easily[/boc_heading][vc_column_text]Native, intuitive analytics provide powerful insights. Work more efficiently with greater flexibility thanks to a user-friendly agent and management interface.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#333333″ font_size=”25px”]Powerful analytics and reporting[/boc_heading][vc_column_text]Make better contact center decisions with actionable analytics tools, like easy-to-use dashboards and flexible reporting. Gain greater flexibility and control over your call center operations without any dependency on IT.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”7195″ img_size=”full” css=”.vc_custom_1603185454515{padding-left: 15% !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][vc_single_image image=”7203″ img_size=”full” css=”.vc_custom_1603185459910{padding-right: 15% !important;}”][/vc_column_inner][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#333333″ font_size=”25px”]Scalable[/boc_heading][vc_column_text]A flexible environment that instantly scales to meet peak demands. Meet evolving customer demands with continuous feature and capability updates.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”40px” css_classes=”mobile_h20″][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing height=”40px” css_classes=”mobile_h20″][boc_heading alignment=”center” color=”#0d1928″ responsive_font_size=”text_30_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” margin_bot=”0px” font_size=”30px”]The best cloud contact center solutions wrapped around our professional services[/boc_heading][boc_spacing height=”40px” css_classes=”mobile_h20″][boc_logo_gallery columns=”4″ spacing=”big_spacing” fixed_size=”yes” image_ids=”7457,6643,6636,6639″][boc_spacing height=”80px”][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” bg_type=”bg_color” css=”.vc_custom_1585163570937{padding-top: 5% !important;padding-bottom: 5% !important;}” bg_color_value=”#f5f5f5″][vc_column width=”1/3″][boc_spacing height=”10px”][boc_heading color=”#222222″ responsive_font_size=”text_30_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” font_size=”25px”]Global, Multi-Tech Consolidation Made Simple[/boc_heading][boc_spacing height=”30px”][vc_column_text]A global car manufacturer chooses Aura to consolidate sites, technology and people to reduce IT burden.[/vc_column_text][boc_button btn_content=”Read More” href=”/Resources/global-multi-vendor-consolidation/” css_classes=”Readmore_button aura_teal” size=”btn_small” color=”btn_red”][boc_spacing height=”10px”][/vc_column][vc_column width=”7/12″ css=”.vc_custom_1592404538774{padding-top: 10% !important;padding-right: 8% !important;padding-bottom: 10% !important;padding-left: 8% !important;background-image: url(https://weareaura.com/wp-content/uploads/2020/06/Aura-Case-Study-Global-multi-vendor-manufacturer.jpg?id=30212) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” offset=”vc_col-lg-offset-1 vc_col-md-offset-1″][vc_row_inner][vc_column_inner el_class=”white no_margin_in_responsive_column” width=”1/3″ css=”.vc_custom_1585743280399{margin-left: -100px !important;padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;background-color: rgba(107,107,107,0.94) !important;*background-color: rgb(107,107,107) !important;border-radius: 5px !important;}” offset=”vc_col-lg-4 vc_col-md-6″][vc_column_text]
“They solve the biggest challenges of global communications by simplifying the delivery, pricing and support through a single source”
[/vc_column_text][/vc_column_inner][vc_column_inner width=”2/3″ offset=”vc_col-lg-8 vc_col-md-6″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1585143394703{padding-top: 11% !important;padding-bottom: 11% !important;}”][vc_column][boc_heading alignment=”center” color=”#222222″ responsive_font_size=”text_30_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” font_size=”30px”]The Aura difference[/boc_heading][boc_spacing height=”40px”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/4″ css=”.vc_custom_1585143893095{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”][boc_top_icon_box title=”5,000 Experts” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-location-user”]Across all technologies and countries to help you make the best decisions.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143886776{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”][boc_top_icon_box title=”Multi-Vendor” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-puzzle”]Support for your complex environment, however many vendors that includes.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143848928{border: 1px solid #efefef !important;}”][boc_top_icon_box title=”Global Presence” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-world”]Direct presence to support physically any location in 150 countries, with local resources.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143863165{border: 1px solid #efefef !important;}”][boc_top_icon_box title=”Best of All Worlds” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-gleam”]As robust as a service integrator, as fast as a local provider and as dynamic as a start up.[/boc_top_icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” css=”.vc_custom_1585744971658{margin-bottom: 100px !important;}”][vc_column el_class=”center”][boc_divider divider_width=”80%” divider_position=”center” divider_color=”#eeeeee”][boc_spacing height=”30px”][boc_heading alignment=”center” color=”#282828″ responsive_font_size=”text_30_on_mobile” font_weight=”regular_weight” font_letter_spacing=”0em” animation_headline=”yes” animation_headline_type=”slide” font_size=”30px”]Have you captured your customer?[/boc_heading][vc_column_text]
Create conversations to remember with multiple touchpoints and a personalised experience.
[/vc_column_text][boc_spacing height=”30px”][boc_button btn_content=”Talk to an expert” href=”https://weareaura.com/contact/” css_classes=”aura_red cta_aura_button” color=”btn_dark”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
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