[vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”top” bg_type=”bg_color” css=”.vc_custom_1655375737288{padding-top: 0px !important;padding-bottom: 0px !important;border-radius: 3px !important;}” bg_color_value=”#56bbab”][vc_column width=”1/2″ css=”.vc_custom_1655374968336{padding-top: 100px !important;padding-bottom: 140px !important;}”][vc_column_text css=”.vc_custom_1655375797743{margin-bottom: 0px !important;}”]
[/vc_column_text][boc_heading html_element=”h1″ color=”#ffffff” responsive_font_size=”text_30_on_mobile” font_line_height=”1.1em” font_weight=”bold_weight” font_letter_spacing=”0em” margin_top=”5px” margin_bot=”0px” animation_headline=”yes” animation_headline_type=”typewriter” font_size=”45px”]Anywhere 365[/boc_heading][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1655375031729{margin-top: 0px !important;margin-bottom: 0px !important;margin-left: 30% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_hidden-sm vc_hidden-xs”][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”top”][vc_column el_class=”center” css=”.vc_custom_1655305142783{margin-bottom: 0px !important;padding-right: 8% !important;padding-left: 8% !important;}”][boc_spacing height=”100px”][boc_heading html_element=”h3″ alignment=”center” color=”#172f44″ responsive_font_size=”text_15_on_mobile” font_weight=”semibold_weight” font_size=”30px”]Go beyond Teams functionality to delight your customers[/boc_heading][boc_spacing][vc_column_text]Take advantage of Teams’ native contact center platform to leverage a new or existing Microsoft investment. Get the help you need for Anywhere365 deployment, integration, management, and maintenance across the globe as part of our Customer Experience offering.
Anywhere365® is natively integrated with Microsoft Teams to engage customers across any channels, from anywhere and at any time.
[/vc_column_text][boc_spacing][/vc_column][/vc_row][vc_row gap=”20″ equal_height=”yes” content_placement=”top”][vc_column width=”1/2″][boc_top_icon_box title=”Redefine the contact center” type=”6″ href=”/ps/global-support/” icon=”boc_i-note”]Any Teams user can become part of the contact centre. From agents and sales reps to knowledge workers, you can engage with customers however, wherever and whenever required.[/boc_top_icon_box][/vc_column][vc_column width=”1/2″][boc_top_icon_box title=”Microsoft ecosystem” type=”6″ href=”/ps/professional-services/” icon=”boc_i-user2″]Enjoy seamless integration with other Microsoft technology, including Teams, Microsoft 365, Dynamics 365, Azure Cognitive Services, SharePoint Online and Power BI.[/boc_top_icon_box][/vc_column][/vc_row][vc_row gap=”20″ equal_height=”yes” content_placement=”top”][vc_column width=”1/2″][boc_top_icon_box title=”In-built automation” type=”6″ href=”/ps/professional-services/” icon=”boc_i-cog2″]The low-code Dialogue Studio gives you chat bot and voice bot automation capability to handle routine requests and direct more complex enquiries to the right call handler.[/boc_top_icon_box][/vc_column][vc_column width=”1/2″][boc_top_icon_box title=”Invaluable insight” type=”6″ href=”/ps/global-support/” icon=”boc_i-strategy”]Access comprehensive business intelligence tools to improve the customer experience, optimise workflows, and streamline your contact center operations.[/boc_top_icon_box][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”80px”][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#172f44″ font_size=”28px”]Anywhere365 support[/boc_heading][vc_column_text]From deployment and set-up to management and monitoring, Aura provides expert support and assistance at every step of your Anywhere365 journey.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”7200″ img_size=”full” css=”.vc_custom_1603185493026{padding-left: 15% !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][vc_single_image image=”7195″ img_size=”full” css=”.vc_custom_1603185498389{padding-right: 15% !important;}”][/vc_column_inner][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#172f44″ font_size=”28px”]Bespoke integration[/boc_heading][vc_column_text]Integrate Anywhere365 with existing technology, including your choice of Customer Relationship Management (CRM) software.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_position=”center” divider_color=”#eeeeee”][boc_spacing css_classes=”mobile_h20″][vc_row_inner content_placement=”middle”][vc_column_inner width=”1/2″][boc_heading html_element=”h3″ color=”#172f44″ font_size=”28px”]Take Microsoft to the next level[/boc_heading][vc_column_text]With Aura on your side, you can make the most of your Microsoft Teams investment. As Microsoft’s first officially certified Cloud Contact Center and Dialogue Management solution, Anywhere365® is able to leverage the (voice) capabilities of Microsoft Teams.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”7196″ img_size=”full” css=”.vc_custom_1603185504177{padding-left: 15% !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” css=”.vc_custom_1585744971658{margin-bottom: 100px !important;}”][vc_column el_class=”center”][boc_divider divider_width=”80%” divider_position=”center” divider_color=”#eeeeee”][boc_spacing height=”30px”][boc_heading alignment=”center” color=”#282828″ responsive_font_size=”text_30_on_mobile” font_weight=”regular_weight” font_letter_spacing=”0em” animation_headline=”yes” animation_headline_type=”slide” font_size=”30px”]Get started with Anywhere365[/boc_heading][vc_column_text]Go above and beyond for your customers through Microsoft Teams. Find out how we can help your contact center thrive on Anywhere365.[/vc_column_text][boc_spacing height=”30px”][boc_button btn_content=”Talk to an expert” href=”https://weareaura.com/contact/” css_classes=”cta_aura_button” color=”btn_dark”][/vc_column][/vc_row][vc_row css=”.vc_custom_1585143394703{padding-top: 11% !important;padding-bottom: 11% !important;}”][vc_column][boc_heading alignment=”center” color=”#172f44″ responsive_font_size=”text_30_on_mobile” font_letter_spacing=”0em” font_size=”40px”]The Aura difference[/boc_heading][boc_spacing height=”40px”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/4″ css=”.vc_custom_1585143893095{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”][boc_top_icon_box title=”Worldwide services” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-world”]Aura goes further than Microsoft’s own global network, offering support in 145 countries to eliminate geographical restrictions.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143886776{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #efefef !important;border-left-style: solid !important;border-right-color: #efefef !important;border-right-style: solid !important;border-top-color: #efefef !important;border-top-style: solid !important;border-bottom-color: #efefef !important;border-bottom-style: solid !important;}”][boc_top_icon_box title=”Multi-vendor expertise” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-global”]You’ll benefit from multi-vendor expertise, meaning we can support the transition from other technology at a pace that suits you.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143848928{border: 1px solid #efefef !important;}”][boc_top_icon_box title=”Adaptable and scalable” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-location-user”]With a 5,000-strong global network on your side, you can adapt and scale to meet customers’ requirements in an instant.[/boc_top_icon_box][/vc_column_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1585143863165{border: 1px solid #efefef !important;}”][boc_top_icon_box title=”Completely consolidated” css_classes=”aura_difference_box” has_icon_color=”yes” icon_color=”#a5a5a5″ type=”5″ small_size=”yes” icon=”boc_i-gleam”]Get everything you need with one contract and a single point of contact to simplify management going forward.[/boc_top_icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]