A leading global eye healthcare company, serving 8,000 users across 43 countries, faced growing challenges with its outdated Cisco and Avaya communication systems. Managing multiple platforms created high costs, administrative strain, and inconsistent user experiences – all while reliable communication remained critical to healthcare operations. The organization needed a seamless migration to a modern, unified platform without disrupting day-to-day services.

Aura designed and delivered a phased migration to Microsoft Teams, powered by Aura Connect and supported by its Programme Management Office. The approach began with a detailed assessment of existing systems, followed by a tailored deployment plan, user training, and global rollout to ensure continuity and minimal downtime.

Through meticulous planning and expert execution, Aura helped the company unify communication on Microsoft Teams, improving efficiency, reliability, and collaboration across its global workforce – and establishing a scalable foundation for future growth.