Meet your customers where they are
We’ve got everything you need to keep the conversation flowing seamlessly
Consumers expect interactions with shops and retailers to be simple and seamless. We’ve got everything you need to create the solutions you need to keep up with changing consumer expectations.
Meet consumers on the channels they prefer, such as chat, phone, and video, to create an authentic buying experience and build customer loyalty.
Create dynamic experiences using video integrations that enable new opportunities and evolve service offerings.
Leverage HD audio and video to streamline communications across your store, manufacturing floor, and offices around the globe.
Leverage our extensive vendor relationships to make sure the prices you’re being charged are competitive and you’re only paying for what you need.
Move your store lines to the cloud, instantly, lower your phones bills with little deployment or investment. Unite your stores to the HQ in seconds – without changing devices.
Bypass the upfront investment of new phones by moving to a subscription model. Get the latest innovations with the flexibility to evolve in line with your growing business.
Make anyone an agent with our cloud contact center solutions. Deliver bespoke customer experiences that your shoppers will love.
Make sure your stores are fully supported to never miss a sale. Our on-demand experts are on hand across 145 countries, to deploy, manage, and support your communications.
Transition from legacy to cloud one shop at the time. We support all your technologies, no matter the vendor, even the most tricky assets out there.
No matter where issues arise, we got you! Our round-the-clock support team is SLA focused and multi vendor, for peace of mind.
Work with the apps you love, we do the rest!. Aura removes the burden of working with lots of different vendors across multiple disparate systems, by managing it all – under one roof, globally. We link up data and technology siloes, to seamlessly integrate your systems.
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