Avaya Support from $5 per user per month

Retain your customers, win more deals and offer unparalleled Avaya support by partnering with Aura.

Empower your Avaya customers with our expert support

For Avaya partners seeking a trusted ally to navigate the complexities of global deployments, your search ends here. 

Multinational companies often face a daunting challenge when deploying and supporting Avaya technology on a global scale. We rise to meet this challenge as the world’s largest Diamond Avaya provider. We offer a unique solution – one single SLA, point of contact, support service, and one contract.

Aura offers comprehensive Avaya support with a clear global service level agreement (SLA). We ensure your Avaya customers receive the best support, helping you retain their trust and grow your business.

Partnering with Aura means we take the complexity out of Avaya support, ensuring your customers enjoy seamless communication services and unmatched expertise.

Complex Avaya maintenance sorted

Streamlined management

Say goodbye to managing multiple contracts across different regions. managing taxes, customs charges and say hello to simple Avaya management.

Overall Visibility

By bringing your entire Avaya estate, under the same contract gain on overall visibility and simplify management.

Reduce costs

Through consolidation, we typically identify 20% in unused licenses, bringing immediate cost savings.

Cloud or not, we've got you!

We understand that not every customer wants to migrate to the cloud. Aura ensures you can continue to provide top-notch support and maintain on-premises assets seamlessly.

Unified Contracts

Bring your entire Avaya estate, including contact centers, under the same contract with co-terminus dates and one SLA, globally. This offers visibility and simplifies management.

Stay Up to Date

Aura continues to support all Avaya products, even end-of-support, through our vendor support services. Your customers are always covered.

Why partner with Aura for Avaya Support

Eliminate Complexity

We remove the complexity of working with multiple providers and vendors, handling taxes, customs, language barriers, freeing up your time for customers.

You are in good hands

With 30 years of diamond-level expertise in Avaya, we cover all your infrastructure, and even end-of-manufacturer support in 145 countries.

Customer Retention

If your customers are moving to the cloud, move with them. Aura can support you find the best solution for your customers' needs.

Global Reach

We meet your customers' geographical needs with our on-demand professional services and support spanning 145 countries. We offer local language support and in-country knowledge, ensuring your customers are always in good hands.

Easy pricing for Avaya Support

Our aim is to simplify our partners work, our easy quoting enable you to respond your customers quicker and deliver the best support they deserve.

Starting from

$5 per user per month*

  • 24*7 Service desk.
  • Engineer to site are 8*5.
  • Parts replacement included.
  • Onboarding included.

*Subject to a minimum of 100 users per location.

More than 1,000 users?

Contact our sales team and get a customised quote for your requirements.

Experience Aura hybrid skills

Aura’s hybrid skills tackle today’s communication challenges organizations face when dealing with on-premises estate and the need to move to hosted solutions.  We have all the certifications and experience to make a hybrid environement smoother to manage, from global deployments to cloud migration – consider it sorted.


With 30 years of diamond-level expertise in Avaya, we cover it all – from on-premise to Avaya cloud, contact center, and even end-of-manufacturer support in 145 countries.

Microsoft Teams

As Microsoft Gold Partners and holders of the exclusive Operator Connect certification in 89 countries, we fuel your Teams environment and ecosystem.

Global Professional Services

Through our professional services, we seamlessly manage your cloud migration all under one roof, making your life more simply.

What makes Aura so special?

Exceptional Support

Our industry-leading support center gives you access to telco veterans ready to help you win opportunities and resolve technical issues. You and your customers are in the best hands.

Go global

Extend your reach across 145 countries to meet your multinational customers, deliver and support multi-vendor technologies so you don't miss an opportunity.

Expand Your Capabilities

Partnering with Aura instantly extends your capabilities without any additional investment or training, allowing you to retain and win customers beyond your current skills.

Consistent Pricing

Quote as many sites and countries as you need from one single source.

Ready to take your Avaya customers global?

Join Aura today!