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Professional Services

Expertise that turns strategy into outcomes

Microsoft Expertise

Microsoft expertise across Teams, CX, AI, and collaboration solutions.

Integration Specialists

To help accelerate transformation and improve operational efficiency.

Plug skill gaps

Experienced consultants, architects, and project leaders delivering successful outcomes at scale across global environments.

Microsoft expertise across Teams, CX and AI

Delivering successful outcomes across global environments.

Bring your own carrier

Talk to our Experts

The expertise behind successful transformation

Technology alone does not deliver outcomes. Success depends on having the right people, skills, and experience at every stage of the journey.

 

Aura Professional Services helps organizations plan, deploy, integrate, adopt, and optimize communications, customer experience, AI, and Microsoft technologies through a global team of consultants, engineers, project leaders, and specialists.

 

Whether you need support for a specific project or ongoing transformation work, Aura provides the expertise to help you get there faster.

Professional Services for Modern Communications

Consulting & Strategy

Define the roadmap for Microsoft communications, customer experience, AI, automation, and global transformation.

Project & Program Management

Keep complex projects moving with experienced project managers, coordinators, and program leaders.

Integration & Deployment

Deploy, integrate, and modernize communications environments across cloud, hybrid, and on-premises platforms.

Adoption & Change Management

Help users embrace new technologies and turn deployment into real business value.

Technical Engineering

Access remote and field-based engineers for deployment, support, troubleshooting, and specialist technical expertise.

Training & Enablement

Increase adoption and operational readiness through flexible, multilingual training programs.

Experts That Are Dedicated to ​Your Success

Global Delivery

Professional services and technical expertise available across 170+ countries.

Local Expertise & Language

Local language support and in-country knowledge wherever your business operates.

Multi-Vendor Experience

Expertise across Microsoft, CX platforms, SIP, AI, cloud, and on-premises communications environments.

Flexible Engagement

Project-based support, specialist resources, ongoing transformation programs, or fully managed delivery.

Why Aura for Professional Services: Expertise that delivers outcomes

Aura Professional Services helps organizations realise value faster, improve user experiences, and achieve measurable outcomes through every stage of their communications and customer experience journey.

Communications Specialists

Deep expertise across voice, collaboration, customer experience, AI, automation, and Microsoft technologies.

Aura One Framework

A structured approach that connects strategy, deployment, adoption, and optimization.

Global Scale

Access to consultants, engineers, project managers, and specialists worldwide.

One Accountable Team

One team coordinating technology, people, and delivery from start to finish.

Need expertise for your modernization journey?

Whether you are deploying Microsoft Teams, modernizing customer experience (CX), integrating AI, or managing a global communications transformation, Aura has the expertise to help.