Global Field Services | Global Smart Hands

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Global Professional & Transformation Services

[/vc_column_text][boc_heading html_element=”h1″ color=”#ffffff” responsive_font_size=”text_30_on_mobile” font_line_height=”1.1em” font_weight=”bold_weight” font_letter_spacing=”0em” margin_top=”5px” margin_bot=”0px” animation_headline=”yes” animation_headline_type=”typewriter” font_size=”45px”]Field Services[/boc_heading][/vc_column][vc_column width=”1/2″][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”top”][vc_column el_class=”center” css=”.vc_custom_1655305142783{margin-bottom: 0px !important;padding-right: 8% !important;padding-left: 8% !important;}”][boc_spacing height=”100px”][boc_heading html_element=”h3″ alignment=”center” color=”#172f44″ responsive_font_size=”text_15_on_mobile” font_weight=”semibold_weight” font_size=”30px”]Overcome your challenges of global deployment and remote support with Aura.[/boc_heading][boc_spacing][vc_column_text]As your safe pair of hands, we provide you with feet-on-the-street support from a network of highly trained engineers in 145 countries. Wherever you are, whatever you need – 24 hours a day, 365 days a year.[/vc_column_text][boc_spacing][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”80px” css_classes=”mobile_h20″][/vc_column][/vc_row][vc_row gap=”35″ content_placement=”top”][vc_column][vc_row_inner equal_height=”yes” content_placement=”top” gap=”30″][vc_column_inner width=”1/3″ css=”.vc_custom_1586935091842{padding-right: 10% !important;padding-left: 10% !important;}”][vc_single_image image=”7149″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]Resource on SLA[/boc_heading][vc_column_text]

Choose from flexible SLA options – 4 hours, 6 hours, 8 hours or next business day. Our 24/7 service team deploy the best engineers to suit your requirements.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1586935101850{padding-right: 10% !important;padding-left: 10% !important;}”][vc_single_image image=”7146″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]Full-Time Resource Allocation[/boc_heading][vc_column_text]

We have a full-time engineer allocation program covering end users, network and data center support – ensuring we’re flexible and fully adaptable to your business needs.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”7147″ img_size=”medium” alignment=”center”][boc_heading html_element=”h4″ alignment=”center” color=”#0d1928″]A Global Network[/boc_heading][vc_column_text]

Our network of 5,000 certified technicians in 145 countries covers a vast array of technologies, vendors and capabilities to support you, whatever your requirements.

[/vc_column_text][/vc_column_inner][/vc_row_inner][boc_spacing height=”40px”][boc_divider divider_width=”80%” divider_position=”center” divider_color=”#eeeeee”][boc_heading alignment=”center”]Services[/boc_heading][/vc_column][/vc_row][vc_row gap=”20″][vc_column width=”1/2″][boc_side_icon_box title=”IMAC Services” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Whether it’s data center relocation, rack and stack hardware installation, or changing your equipment, you can take advantage of IMAC services for data centers and offices.[/boc_side_icon_box][boc_side_icon_box title=”Third-Party Maintenance” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]We have the resources to provide on-site multi-vendor engineer support to resolve data center issues within four hours.[/boc_side_icon_box][boc_side_icon_box title=”Asset Disposal and Destruction” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Destruction and disposal of assets services in compliance with WEEE regulations. We ensure all data is safely destroyed before the assets are recycled.[/boc_side_icon_box][boc_side_icon_box title=”Wireless Surveys” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]With our global reach, you get wireless survey services in a fast, efficient manner – including predictive, pre-deployment, and post-deployment surveys.[/boc_side_icon_box][/vc_column][vc_column width=”1/2″][boc_side_icon_box title=”Global Deployments” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Benefit from extensive experience in deploying desktops, servers and network devices globally. From the planning to the execution, Aura’s services help you save time and reduce costs.[/boc_side_icon_box][boc_side_icon_box title=”Retail Support” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Aura’s technical team minimizes downtime and loss of connectivity to keep you operational. We support all installations, including footfall counters, electronic point of sales, desktop, servers, switches and UPS.[/boc_side_icon_box][boc_side_icon_box title=”Data Center Moves” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Move your data center equipment within the same country seamlessly. From unracking and packing to transportation and reracking, we ensure a smooth transition.[/boc_side_icon_box][boc_side_icon_box title=”AV Technology” icon_size=”small” has_icon_color=”yes” icon_color=”#a82683″ icon=”boc_i-angle-right-circle”]Let us install and deploy AV equipment in any environment including offices, healthcare facilities, schools and more – delivering a fast, reliable and flexible service every time.[/boc_side_icon_box][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” css=”.vc_custom_1585744971658{margin-bottom: 100px !important;}”][vc_column el_class=”center”][boc_spacing height=”60px”][boc_heading alignment=”center” color=”#282828″ responsive_font_size=”text_30_on_mobile” font_weight=”regular_weight” font_letter_spacing=”0em” animation_headline=”yes” animation_headline_type=”slide” font_size=”30px”]Need a hand?[/boc_heading][vc_column_text]Save time, money and resources with instant access to local resources, globally.[/vc_column_text][boc_spacing height=”30px”][boc_button btn_content=”Talk to an expert” href=”https://weareaura.com/contact/” css_classes=”aura_red cta_aura_button” color=”btn_dark”][/vc_column][/vc_row]

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