Vendor Frustration | Global Avaya Support not working | Vendor Consolidation

[vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” boc_overlay_color=”rgba(0, 0, 0, 0.5)” css=”.vc_custom_1641909212235{margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1637153351890{padding-left: 20% !important;}”][boc_spacing height=”50px”][boc_heading html_element=”h3″ color=”#dd0841″ responsive_font_size=”text_30_on_mobile” font_weight=”f600″ margin_bot=”10px” animation_headline=”yes” animation_headline_type=”typewriter” animation_words_style=”i_f700″ font_size=”40px”]#VendorFrustration[/boc_heading][boc_heading html_element=”h3″ css_animation=”fade-in” delay=”2200″ color=”#7c7c7c” responsive_font_size=”text_15_on_mobile” font_weight=”semibold_weight” font_size=”25px”]Are you suffering from Vendor Frustration?
Click to see the symptoms you should look out for:[/boc_heading][boc_spacing height=”40px”][vc_tta_tabs color=”peacoc” spacing=”25″ gap=”4″ active_section=”3″ css_animation=”fadeInUp”][vc_tta_section i_icon_fontawesome=”fas fa-exclamation-triangle” add_icon=”true” title=”Symptoms” tab_id=”1641806259035-703729df-91de”][boc_list_item icon_size=”small” icon=”boc_i-angle-right-circle”]

An ongoing headache caused by vendor overload.

[/boc_list_item][boc_list_item icon_size=”small” icon=”boc_i-angle-right-circle”]

Blurred vision after trying to reconcile hundreds of invoices, often in different currencies.

[/boc_list_item][boc_list_item icon_size=”small” icon=”boc_i-angle-right-circle”]

A sore throat from constantly shouting at ineffective vendors.

[/boc_list_item][boc_list_item icon_size=”small” icon=”boc_i-angle-right-circle”]

Anxiety and worry as you overspend in time and money on managing contracts.

[/boc_list_item][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-skull-crossbones” add_icon=”true” title=”Consequences” tab_id=”1641806259091-8c42e134-83fb”][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#e42f47″ icon=”boc_i-caution”]

Unresolved tickets and broken systems with no ownership.

[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#e42f47″ icon=”boc_i-caution”]

Helplessness of your IT Team to resolve issues.

[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#e42f47″ icon=”boc_i-caution”]

Finger-pointing between vendors to avoid taking responsibility.

[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#e42f47″ icon=”boc_i-caution”]

Applications not working together, leaving users frustrated.

[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#e42f47″ icon=”boc_i-caution”]

Fatigued teams that sign contract renewals at inflated prices because its quick and easy, when there are better options out there.

[/boc_list_item][/vc_tta_section][/vc_tta_tabs][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1641849342619{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: -20px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://weareaura.com/wp-content/uploads/2022/01/Aura_Vendor-FrustrationFrustration.png?id=31677) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][boc_spacing height=”700px”][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”80px” css_classes=”mobile_h20″][/vc_column][/vc_row][vc_row][vc_column css=”.vc_custom_1641841069684{padding-right: 15% !important;padding-left: 15% !important;}”][boc_heading html_element=”h3″ alignment=”center” color=”#172f44″ font_weight=”f600″ font_size=”26px”]Aura can help to ease your pain[/boc_heading][boc_spacing][vc_column_text]

After helping many customers to solve their vendor frustration issues, we realized the relief we could bring to others by sharing this awareness and hope.

At Aura, we are specialists in Global Avaya Support, as well as a multitude of other technologies, such as Microsoft, Ribbon, Oak, Nice, Nectar, and more. We bring vendors and technologies together and manage them GLOBALLY, under one roof, removing the complexity and delivering you SIMPLICITY.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_color=”#eeeeee” margin_top=”60px” margin_bot=”60px”][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column width=”1/2″][boc_spacing height=”10px”][boc_heading html_element=”h3″ color=”#243559″ font_weight=”semibold_weight” font_letter_spacing=”0.01em” margin_bot=”6px” font_size=”24px”]Managing Contracts[/boc_heading][boc_spacing height=”30px”][vc_column_text]We take full ownership of your contracts, Avaya licences and any other third-party providers, and consolidate them into ONE CONTRACT.

This allows you to recognize and save money on unused licenses or assets, gain greater visibility of your end-to-end IT estate and ultimately, make better, more informed, strategic decisions for a successful future.[/vc_column_text][boc_spacing][/vc_column][vc_column width=”1/2″][vc_single_image image=”31673″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_color=”#eeeeee” margin_top=”60px” margin_bot=”60px”][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column width=”1/2″][vc_single_image image=”31679″ img_size=”full” alignment=”center”][/vc_column][vc_column width=”1/2″][boc_spacing height=”10px”][boc_heading html_element=”h3″ color=”#243559″ font_weight=”semibold_weight” font_letter_spacing=”0.01em” margin_bot=”6px” font_size=”24px”]Global Service Levels, Local Support[/boc_heading][boc_spacing height=”30px”][vc_column_text]We ensure your overall IT strategy is applied at each site and in each country, seamlessly. Through our global network of partners, we deliver you the service levels you expect, with local engineers, in native language (where required).[/vc_column_text][boc_spacing][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_color=”#eeeeee” margin_top=”60px” margin_bot=”60px”][/vc_column][/vc_row][vc_row content_placement=”middle”][vc_column width=”7/12″][boc_spacing height=”10px”][boc_heading html_element=”h3″ color=”#243559″ font_weight=”semibold_weight” font_letter_spacing=”0.01em” margin_bot=”6px” font_size=”24px”]Global Complexity, Simplified[/boc_heading][boc_spacing height=”30px”][vc_column_text]Our expertise in managed services extends the globe. With capabilities stretching 145 countries, we’ve got you covered. Wherever you operate, we remove the complexity of managing taxes, customs and duties in each and every country. We have the ability to deliver locally, invoice in multiple currencies and secure you more competitive contracts.

And with the added bonus of giving you back TIME, your team can focus on planning for the future.[/vc_column_text][boc_spacing][/vc_column][vc_column width=”5/12″][vc_single_image image=”31678″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][boc_spacing height=”60px”][/vc_column][/vc_row][vc_row full_width=”stretch_row” enable_overlay=”off” boc_overlay_color=”rgba(0,0,0,0.34)” el_class=”white_text row_overflow” css=”.vc_custom_1641911601440{margin-top: 80px !important;margin-right: 80px !important;margin-bottom: 80px !important;margin-left: 80px !important;padding-top: 100px !important;padding-right: 15% !important;padding-bottom: 100px !important;padding-left: 15% !important;background-image: url(https://weareaura.com/wp-content/uploads/2022/01/Aura_Customer-Case-Study_Abbott.jpeg?id=31680) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/2″ css=”.vc_custom_1502723785722{padding-right: 11% !important;padding-left: 11% !important;}”][boc_spacing height=”40px”][boc_heading html_element=”h3″ css_animation=”left-to-right” color=”#ffffff” responsive_font_size=”text_30_on_mobile” font_weight=”bold_weight” margin_bot=”10px” font_size=”40px”]This is why this Fortune 500 global pharmaceuticals company chose Aura[/boc_heading][boc_spacing height=”30px” css_classes=”mobile_h20″][boc_button btn_content=”Read the whole story” css_classes=”Readmore_button blue” size=”btn_small” color=”btn_white”][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1641824916036{margin-bottom: -200px !important;margin-left: 5% !important;padding-right: 15% !important;padding-left: 15% !important;background-color: rgba(8,113,181,0.94) !important;*background-color: rgb(8,113,181) !important;border-radius: 3px !important;}” el_class=”parallax_scroll_me speed_-3″][boc_spacing css_classes=”mobile_h20″][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#74ba58″ icon=”fa fa-check-circle”]400 contracts consolidated into 1.[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#74ba58″ icon=”fa fa-check-circle”]70K users across 150 sites supported through one helpdesk.[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#74ba58″ icon=”fa fa-check-circle”]40 disparate systems unified across countries and vendors.[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#74ba58″ icon=”fa fa-check-circle”]End-to-end visibility gained across the entire estate.[/boc_list_item][boc_list_item icon_size=”small” has_icon_color=”yes” icon_color=”#74ba58″ icon=”fa fa-check-circle”]Centralized management of local rules and regulations across countries.[/boc_list_item][boc_spacing height=”60px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1585143394703{padding-top: 11% !important;padding-bottom: 11% !important;}”][vc_column][boc_heading html_element=”h3″ color=”#172f44″ responsive_font_size=”text_30_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” background=”bgr_single” font_size=”35px”]The Aura difference[/boc_heading][boc_spacing height=”40px”][vc_row_inner content_placement=”middle”][vc_column_inner width=”2/3″][rev_slider alias=”jjj”][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1642080395410{padding-left: 10% !important;}”][vc_column_text]

We bring together technologies, systems and providers across multiple regions into one consolidated service, to simplify your operations.

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][boc_divider divider_color=”#eeeeee” margin_bot=”60px”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1637184642919{margin-bottom: 100px !important;}”][vc_column el_class=”center” css=”.vc_custom_1641830537230{padding-right: 20% !important;padding-left: 20% !important;}”][boc_spacing height=”30px”][boc_heading html_element=”h3″ alignment=”center” color=”#172f44″ responsive_font_size=”text_30_on_mobile” font_weight=”f600″ font_letter_spacing=”0em” margin_bot=”5px” animation_headline=”yes” animation_headline_type=”slide” font_size=”35px”]Can we relieve your symptoms?[/boc_heading][boc_heading html_element=”h3″ alignment=”center” color=”#999999″ responsive_font_size=”text_20_on_mobile” font_weight=”semibold_weight” font_letter_spacing=”0em” animation_headline=”yes” animation_headline_type=”slide” font_size=”22px”]The answer is yes! We’ll get you back to full health in no time at all.
Simply, get in touch, we’d love to hear from you.[/boc_heading][boc_spacing height=”30px”][boc_button btn_content=”Get in touch!” css_classes=”contactus” size=”btn_large”][boc_spacing height=”30px”][/vc_column][/vc_row]

Share:

More insights from Aura

Ready to simplify your communications management?

Book a call to talk our experts