Deciding Between UCaaS & CCaaS for Your Organization
If you’re looking for a cloud-based solution that facilitates multi-channel communication, UCaaS and CCaaS are two of the main options. But what’s the
Enterprise communications and collaboration is far from one dimensional. We recognise that multinationals often have multiple systems and technologies across their sites, usually inherited through mergers and acquisitions, that need managing collectively.
That’s why we offer a wide selection of technologies from industry-leading vendors for your core requirements and beyond. Our customers count on us to give sound, agnostic advice and deliver on the best technologies to bring them the best business outcomes. Whatever your challenge, we have a solution.
We bring together the very best service and technology providers from across the globe. Together we have over 5,000 expert consultants, project managers and engineers in more than 145 countries.
With the highest levels of accreditation with multiple vendors and a wealth of experience across the board, we always deliver exceptional service, anywhere. In other words: you’re in good hands.
Microsoft, Cisco, Genesys, Avaya and so many more. Our partners have the expertise and experience you need – and they have it in abundance.
Whether you’re based in one, ten or one hundred countries, we have technical support across the globe. Get the right service tailored for each business location delivered by the best service providers in that country.
We’ve spent years finding the best partners in every country – so you don’t have to. This enables us to provide prompt support led by local project managers with no language barriers.
Our network is always there to meet the needs of your business. As you expand we have the resources available to extend your communications network with ease.
With more global buying power, we can reduce costs and pass the savings on to you. Having one contract also negates the need for margin stacking.
Expect all of this with the same exceptional customer service. Your SLAs, pricing and support are all through one single provider – Aura.
covering your end-to-end communications estate
to mediate across vendors, engineers, departments
in the currency of your choice
globally, bringing consistency to your service across sites and countries
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